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Refund & Payment Policy

This policy outlines payment terms and refund conditions for services provided by The Resourceologist.

 

1. Payment Requirement

All consultations must be paid in full prior to the scheduled session.

Payment confirms your booking and reserves your time slot.

 

2. Non-Refundable Services

Due to the nature of consulting and time-based services:

  • All payments are non-refundable

  • Once a session is booked, that time is reserved exclusively for you

 

3. Rescheduling

Clients may request to reschedule with at least 24 hours' notice.

Rescheduling is subject to availability.

Requests made with less than 24 hours' notice may not be accommodated.

 

4. No-Show Policy

If you fail to attend your scheduled session:

  • The session will be considered completed

  • No refund or reschedule will be provided

 

5. Late Arrivals

If you arrive late:

  • Your session will still end at the scheduled time

  • Additional time will not be added

 

6. Exceptions

Exceptions may be made at the sole discretion of The Resourceologist.

 

7. Payment Processors

Payments are processed through third-party platforms (e.g., PayPal). We are not responsible for:

  • Payment processing errors

  • Platform downtime

  • Transaction fees charged by the processor

 

8. Contact

For questions regarding payments or scheduling:

The Resourceologist

info@theresourceologist.com

www.theresourceologist.com

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